Contact us

Delivery cost is

Fixed for all orders.

Address:

Business Bay Square (BBS Mall) · General Waruinge Street, Ruiru, Kenya

Phone:
‪+254 722 777394‬

Email:
info@reefperfumes.co.ke

Support Forum
Available for more than 24 hours

Frequently Asked Questions

Let us answer all your questions about us:
Is packaging available for perfumes and bags?

Yes, packaging is provided for perfumes. Gift bags can also be added with each perfume upon request.

Can discount codes be used with ongoing offers?

Discount codes may be applied together with promotions, depending on the type and conditions of the coupon.

What is the return process for online store orders?

You can submit a return request by contacting customer service via WhatsApp. A courier representative will collect the products. Once received and inspected, the return will be processed within 7–14 days, with applicable fees deducted.

How can I exchange an online order?

You can request an exchange by contacting customer service via WhatsApp to receive return instructions. The items will be collected, and once verified, the exchange will be processed. A replacement fee may apply.

We are always waiting for you!

For all inquiries, please fill out the form below or alternatively contact us via email at
info@reefperfumes.co.ke